Shipping & Returns

Free Express Shipping

Free express postage is offered on orders over $100 within Australia. Postage is through Australia Post and all orders will receive tracking. 

Regular domestic postage is $8.95 (3-7 days*) and express is $12.95 (1-3 days*).

*Victoria based customers: Please note we are currently experiencing significant postage delays to Victoria due to the impact of stage 4 restrictions on AusPost operations. For more information please visit: Australia Post

International Shipping

Please note, due to COVID19 there are delays to international shipping of up to 2 months, please follow the tracking details for updates.

Regular International shipping rate is $25 AUD and includes tracking (7-14 business days, but up to 3 weeks for some countries - please note this time frame has changed now due to COVID19).

Express International shipping rate is $45 AUD and includes tracking (2-6 business days for most countries). 

Returns

If in any case you are not 100% happy when you receive your product, we will happily refund or exchange your full priced purchase under the condition the item has not been worn or damaged, and is in its original packaging.

We do not offer refund or exchange on earrings, due to hygiene reasons.

We do not offer refund or exchange sale items.

For further information on refunds, including how to organsie a refund, and shipping please see our FAQs page