Delivery - Australia
All orders over $299 receive Free Express Shipping via AusPost.
Orders under this amount have two options:
⏤ Express Shipping Aus Post (1-3 business days) $14.95
⏤ Regular Shipping Aus Post (3-7 business days) $9.95
We currently offer pickup from our flagship store in Surry Hills, Sydney.
Simply select the 'pickup' option when prompted at the checkout, and collect your order from the location selected.
Click and collect orders are held for up to 12 weeks.
Once we've fulfilled your order, you will receive an email notification confirming your tracking number.
Express shipping usually takes 1-3 business days, while standard delivery will take 4-7 business days.
We use Australia Post as our shipping carrier, which does not operate on weekends or standard public holidays.
Shipping times may vary depending on your location and chosen delivery method. Please allow up to 7 business days to regional addresses.
All orders are shipped from Sydney, and local addresses are likely to receive their orders sooner.
Once we've shipped your order, please use the tracking number provided to your email using the AusPost portal.
If your tracking details have not been updated within a reasonable amount of time, we recommend contacting Australia Post to determine whether your parcel may have been delayed.
Please carefully confirm your postal address to ensure your order is not returned to us or lost. We are unable to re-route packages once they have left our studio.
Please carefully check your shipping address as we may not be able to amend your order once it's been placed.
If you've accidentally ordered to a different address or included the wrong size, please reach out to us as soon as possible via info@brieleon.com.
Delivery - International
We deliver to the following international countries: New Zealand, Ireland, United Kingdom, United States, Canada, China, Hong Kong SAR, Japan, Singapore, South Korea, Taiwan, Thailand, Vietnam, France, Germany, Italy, Netherlands, Norway, Spain, Sweden & Switzerland.
Please note DHL is available upon request for an extra fee. If you don't see your country in the above list, please reach out to info@brieleon.com and we can try to assist you with shipping to your selected country.
We offer a two shipping options based on your location and the weight of your parcel. All orders are shipped using Australia Post's affiliated international carriers.
Associated costs and delivery timeframes are as follows:
New Zealand
Free Express Shipping on orders over $500
Express Shipping (5-8 business days) $25
Regular Shipping (8-13 business days) $15
United States of America & Canada
Free Express Shipping on orders over $500
Express Shipping (7-10 business days) $55
UK & Ireland
Free Express Shipping on orders over $500
Express Shipping (6-13 business days) $60
China
Free Express Shipping on orders over $500
Express Shipping (15-20 business days) $50
Rest of Asia
(Hong Kong, Japan, Singapore, South Korea, Taiwan, Thailand, Vietnam)
Free Express Shipping on orders over $500
Express Shipping (3-15 business days) $55
Major Europe
(France, Germany, Italy, Netherlands, Norway, Spain, Sweden, Switzerland)
Free Express Shipping on orders over $500
Express Shipping (3-15 business days) $65
Once we've fulfilled your order, you will receive an email notification confirming your tracking number.
Express shipping usually takes 3-7 weeks while DHL Express (available upon request) takes 3-7 business days.
Shipping times may vary due to circumstances out of our control. Please allow up to 7 weeks to international addresses.
Please use the original tracking number provided. Australia Post unfortunately does note provide detailed tracking information once the parcel is in the destination country.
All orders are shipped from Sydney, Australia. We use Australia Post as our shipping carrier, which does not operate on weekends or standard public holidays.
Once we've shipped your order, please use the tracking number provided to your email. This can be monitored through the relevant shipping carrier's website, e.g. DHL, FedEx, AusPost.
For parcels shipped with Australia Post: Once your order has arrived in the destination country, you can track the parcel through your local postal service. For example, if you've ordered to Los Angeles, once it arrives in the USA you can track through the USPS website.
Please use the original tracking number provided. Australia Post unfortunately does note provide detailed tracking information once the parcel is in the destination country.
Customs and import duties are levied by the receiving country and are therefore the buyer’s responsibility. Any charges must be settled to prevent the parcel being returned to us or delayed.
Brie Leon is not liable for any unforeseen fees charged to the customer by the receiving country.
For further information on international postage please visit the Australia Post website →
Returns & Exchanges
Full priced items can be returned for an exchange, refund or 110% store credit.
We do not accept returns on earrings due to hygiene reasons.
The customer must cover the cost of return delivery to our showroom, unless the order was incorrect or faulty.
Sale, discounted and custom/made-to-order items are final and are not eligible for a refund, exchange or store credit.
Returned items must be returned within 14 days of the purchase date. For extenuating circumstances, please reach out via info@brieleon.com.
Items must be returned in original condition, unworn, undamaged, unaltered and in original packaging. Brie Leon retains discretion to reject any return. Action for returns will not be made until the item arrives at our warehouse.
Gift Cards may not be returned or exchanged for cash.
A 'fault' includes any defect or flaw caused during the manufacturing process, or some other imperfection that renders the product unusable.
Brie Leon is not responsible for marks, scratches and signs of wear that appear once the bag has been used. Please carefully follow our Care Guide to prevent damage to your goods.
Light coloured leather goods are susceptible to marks and stains, and dye from other clothes and furniture may leave a tinge. Please be mindful when using any light pieces, as we do not accept returns due to staining after the item has left our studio.
Minor imperfections, including small imprints in metal, are to be expected from handmade pieces, and we cannot guarantee a refund for such details.
Access our returns portal here.
For an exchange, select 'gift card' during the refund process.
We offer store credit of 110% of the order value. This will be provided to your nominated email once the return has been received by us and approved as meeting the return requirements.
Please send your item back to us using tracked postage within 14 days of the purchase date. We are unable to honour returns that are lost in the postal system, and recommend providing us with the tracking information once sent.
We do not cover postage costs for returns or exchanged items, unless your item has been classified as faulty. If you are unsure, please reach out to our team via info@brieleon.com.
If we've mistakenly sent you an item, please reach out to info@brieleon.com as soon as you can. We will let you know what to do, ensuring that we have stock available to make an exchange.
For domestic orders, we will send you a return post label. Please print and stick this to your parcel and send it back to us.
For international orders, please post the parcel to 439 King Street, Newtown NSW Australia 2042. We will reimburse the cost to return the item.
Once the item has been received back in our showroom, we will post you the correct order.
Items must be returned in original condition, unworn, undamaged, unaltered and in original packaging. Brie Leon retains discretion to reject any return.
Gift Cards may not be returned.
If you have any issues with your product, we'll gladly repair it within 12 months of the original purchase date. Please email info@brieleon.com with your order details, as well as images of the fault/damage and we will reach out with a resolution.
Yes, we accept direct returns on items purchased at any of our stockists. Please email us at info@brieleon.com and provide us with your contact details, proof of purchase and details of the issue.
Gift Cards
If you've purchased a gift card, a virtual link will be sent to the nominated email address. This code can be used as a 'discount' at the checkout, within 12 months of issue.
Items purchased with a gift card are regarded as any other order and are still eligible for returns and exchanges.
Gift cards cannot be returned or traded for cash.
You can purchase a gift card here. The gift card will be emailed to the contact provided in the order.
Sales
Absolutely - shop past-season styles, samples and seconds on Depop.
Please read each description and peruse each image carefully, as we cannot accept returns on Depop purchases.
Discounted orders (included seasonal clearances and sample sales) are unable to be returned.
Sale periods are subject to delays. Please bear in mind:
⏤ It may take up to 5 business days for your order to be processed and dispatched during a sale period. To reduce packaging, jewellery may be combined, with 1-3 pieces per pouch/box.
⏤ No refunds or exchanges are accepted - these items are final sale only.
⏤ Please only select 'pick-up' if you are able to attend our studio in Newtown, Sydney. We do not offer free postage via this option and we are unable to ship your order until postage is paid.
⏤ There may be a delay on emails and messages due to the high influx of orders at this time.
⏤ Sale jewellery is sent in a cloth pouch, rather than a jewellery box.
⏤ We are unable to combine postage on separate orders.
⏤ Once dispatched, Brie Leon is not responsible for any postage delays or issues.
Items available in our Market Sale are often
SAMPLES are limited stock/one-off/exclusive styles. These items may have minor marks, scratches or imperfections, but are completely functional. These items may have been used in campaign or magazine shoots.
SECONDS are imperfect pieces that may have minor marks, scratches or dents, but are completely functional.
ARCHIVE items are end-of-season pieces that have been marked down to clear space for incoming collections.
Please choose carefully as we do not offer returns, exchanges or refunds on sale items.
Reach out to us via info@brieleon.com with any issues or concerns.
SIZING
Follow our guide here [LINK TO JOURNAL] to measure your ring size.
⏤ Size 3: Diameter XX mm, Perimeter XX mm
⏤ Size 4: Diameter XX mm, Perimeter XX mm
⏤ Size 5: Diameter 15.7 mm, Perimeter 49.3 mm
⏤ Size 6: Diameter 16 mm, Perimeter 50.26 mm
⏤ Size 7: Diameter 17 mm, Perimeter 53.38 mm
⏤ Size 8: Diameter 18mm, Perimeter 56.52mm
⏤ Size 9: Diameter 19mm, Perimeter 59.5mm
The diameter measurement refers to the inside diameter of the ring, not accounting for any external embellishments or inconsistencies.
To find your ring size, following our handy guide here.
Care & Post-Purchase
To ensure your jewellery retains its lustre and withstands regular wear, we recommend keeping it dry at all times and wiping with your Brie Leon polishing cloth after use.
Chemicals and salt water may erode the plating on our jewellery, which can cause fading over time.
Store all jewellery in a ventilated, dry place to prevent tarnishing or discolouration.
View our full Care Guide here.
We use a range of leather-look textiles, each requiring extra TLC to ensure your bag withstands regular wear.
Regularly clean or dust your bag with a slightly damp, lint-free cloth. Stay away from any chemicals or abrasive surfaces to avoid scratches and marks.
Store away out of direct or filtered sunlight to prevent fading. Keep in a cool, dry place with sufficient ventilation.
Avoid genuine leather care products such as oils, waxes and polishes as this will damage the bag.
View our full Care Guide here.
Dye transfer isn't uncommon in the case of all handbags - both genuine leather and the low-impact alternatives that we use. We do not accept returns for dye transfer, and recommend following our tips below.
Various factors can increase the risk of dye transfer, including sweat, body oils, water and humidity, as well as how often the item is used and how it's stored.
Similarly, dye from apparel and denim can transfer onto our lighter-coloured items. We do not accept returns for staining caused after you receive your bag.
If your bag has been sitting in a cupboard or hanging somewhere unused and untouched, it likely just needs a little extra TLC. Before using the bag again, we recommend using a soft, slightly damp cloth to wipe the full exterior of the bag. Let it completely air dry away from sunlight, and then store it away from any humidity, moisture, oils or abrasive surfaces.
Repeat this process whenever the bag has been unused for a while, not just to prevent any unwanted transfer but to ensure its longevity as part of your wardrobe.
All of our handbags are designed to age gracefully and withstand constant use.
With daily or heavy wear, you'll notice creases in the surface. This is to be expected as standard wear and tear and is not considered a 'fault'.
If your bag goes unused for a period of time, we recommend wiping it before use to remove any residual dye or dust on the surface.
We are happy to replace missing earrings, provided we still have stock available. Please contact us via info@brieleon.com and we will assist.
Sustainability & Community
Brie Leon is proud to support the Women's And Girl's Emergency Center (WAGEC) with a monthly $500 donation, as well as gifted product.
We also donate product to Worn for Good, which raises money for a range of charities whilst promoting a circular economy and less wasteful industry.
We are always looking for ways to support our local and global community. If you would like to work with Brie Leon on a charitable initiative, please contact us via info@brieleon.com.
